How do I resolve a grade of “incomplete”?

Policy: “The grade of I is assigned at the discretion of the instructor when a student who is otherwise passing has not, due to circumstances beyond their control, completed all the work in the course. The missing work must be completed by the deadline specified by the instructor, and no later than 12 months. If the I is not removed during the specified time, a grade of F, U, or N, as appropriate is automatically assigned. The grade of I cannot be removed by enrolling again in the same course, and students should not re-enroll in a course in which they have been assigned the grade of I.”  

Resolution: Contact your instructor to inquire what coursework is required to rectify the incomplete grade.  This agreement should be recorded in a written contract between the professor and student.  Once the missing coursework is submitted and graded, your instructor will submit a grade change request to assign the new final grade.